Correcting Registration Information

If there are errors on your admission ticket or you need to correct information that you provided on your registration form, fill out a Registration Information Correction Form in your user portal. Forms will also be available at the test site on the day of the test. The information that you provide on the registration information correction form will become part of your registration record and will completely replace any information you provided previously.

Because the name on your Admission Ticket must match the name on your photo identification required for admission to the test site, if the name on the admission ticket is not correct, contact the CHSPE Office immediately.

Changing Your Test Date

If you have already registered but need to change your test date, take the following steps:

Before the regular registration deadline:

  1. Complete and submit the Change of Test Date Request Form in your user portal, and submit it to the CHSPE Office.
  2. If the CHSPE Office receives the form by the regular registration deadline of your currently assigned test date, there is no fee to make the change.

After the regular registration deadline and before noon on test day:

  1. Complete and submit the Change of Test Date Request Form in your user portal, and submit it to the CHSPE Office.
  2. If the CHSPE Office receives the form between the regular registration deadline and noon of your currently assigned test date, you must pay a $50.00 transfer fee.
    • The CHSPE Office must receive the $50.00 transfer fee by the regular registration deadline for the new test date. If the CHSPE Office does not receive the fee by the regular registration deadline for the new test date, your test date will not be changed, and you will not receive a refund or credit of any kind.
  3. The form and fee may be submitted separately.

Withdrawing Your Registration

If you wish to withdraw your registration, complete and submit the Withdrawal Form (PDF - 699KB - 1p)in your user portal to the CHSPE Office. If your completed withdrawal form is received by the regular registration deadline for the test date for which you registered, you will be issued a refund of $55.00 by the California Department of Education approximately eight weeks following the test date. No refund will be issued if you do not submit your properly completed withdrawal form or if your form is not received by the regular registration deadline. You may not withdraw your registration by telephone or e-mail.

If You Are Absent on the Test Day

If you are absent for any reason from the CHSPE administration and you did not submit a Withdrawal Form by the regular registration deadline or submit a change of test date form by noon on the test date, you will not receive a refund or credit of any kind. You will be required to complete a new registration form and pay the test fee if you choose to take the CHSPE in the future.